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• Don´t forget that some products in many occasions come in a double compression, that is to say, a zip file inside another zip. Please check your product when download BEFORE INSTALLING to see if this is the case because if it is unzip the main zip and you will find the installable zip inside.
• Remember that the Plugins, Extensions and Addons are always uploaded in the Plugins area. And the themes always in the Appearance area.
• We suggest that after purchasing a plan or item you delete your cache as it may interrupt the proper functioning of the items.
• Before purchasing a subscription, package or individual product on the website, make sure your hosting meets the following minimum requirements for WordPress:

Apache or NGINX based web server with 128MB of RAM
PHP version 5.6 or 7.0
MySQL version 5.6+ or MariaDB version 10.0+
Apache Module mod_rewrite

To avoid errors during product installation, make sure you are using the correct PHP settings on your web server:

max_execution_time = 600;
max_input_vars = 5000;
memory_limit = 256M;
post_max_size = 128M;
upload_max_filesize = 128M;

• For themes with a weight of more than 200 megabytes (which include the different templates) it is necessary that you make your upload through FTP.