SupportEzzy 2.0.2 – WordPress Ticket System

Original price was: $12.00.Current price is: $3.94.

Version: 2.0.2
Updated: Dec 11, 2019
Developer: Codecanyon
Categories: , Tag:
Description

SupportEzzy is a stand-alone Vue.js App which runs on a single WordPress page of your website. This app does not interfere with your existing WordPress theme and plugins and will work with any WordPress site.
You can use the App as a part of your existing website or create a new WordPress installation and run this app on a homepage for dedicated support portal.

BUILT WITH LATEST TECHNOLOGY
This app is built with Vue.js 2.0, uses WordPress REST API custom routes and all other latest technologies.

CUSTOM BRANDING & LATEST DESIGN:
This app is designed with latest trends in mind and uses Bulma CSS framework for its UI components. You can choose your brand colors, text or image logo, etc. for the Support App under plugin settings.
EMAIL PIPING & ROUTING INTEGRATION
You can add one email address for all departments or separate email addresses for each department. New emails received to specified email addresses will be treated as new tickets, and any reply by client or agent to a ticket will get added as a comment to the ticket.
PUSH NOTIFICATIONS
You can use One Signal Push Notifications service for web browsers which is free. Clients and Support Agents get notified of new tickets and each comment.
STANDALONE WEB APP
This app runs on a specified WordPress page, and it does not load any CSS/JS or your WordPress theme and installed plugins which make this app usable without any conflicts.
UNLIMITED USERS AND TICKETS
Since you own the software and your web server, there is no restriction on a number of users or number of tickets.
USES WORDPRESS STANDARDS
This app uses WordPress custom post types to save and manage tickets and FAQs. All users created by this app are WordPress users, and their data get stored in users and usermeta table with inbuilt WordPress functions.
DEPARTMENTS & PRODUCTS
You can choose to create unlimited departments and products which are used to filter and assign tickets to support agents. You can also disable the departments and products for the app.

PRESALE INFORMATION

Please read before purchase any item

  • Do not forget to read our Terms of Service before make a purchase.
  • If you have any questions, please first read the FAQ.
  • If you have not found the answer to your question, please contact us at Support
  • Please note that any digital products presented on the website do not contain malicious code, viruses or advertising.
  • We do not offer any additional author services like author support and license keys and we are not affiliated or in any way related to third-party developers or trademark owners.

Common Issues
  • Don´t forget that some products in many occasions come in a double compression, that is to say, a zip file inside another zip. Please check your product when download BEFORE INSTALLING to see if this is the case because if it is unzip the main zip and you will find the installable zip inside.
  • Remember that the Plugins, Extensions and Addons are always uploaded in the Plugins area. And the themes always in the Appearance area.
  • We suggest that after purchasing a plan or item you delete your cache as it may interrupt the proper functioning of the items.
  • Before purchasing a subscription, package or individual product on the website, make sure your hosting meets the following minimum requirements for WordPress:

Apache or NGINX based web server with 128MB of RAM
PHP version 5.6 or 7.0
MySQL version 5.6+ or MariaDB version 10.0+
Apache Module mod_rewrite

To avoid errors during product installation, make sure you are using the correct PHP settings on your web server:

max_execution_time = 600;
max_input_vars = 5000;
memory_limit = 256M;
post_max_size = 128M;
upload_max_filesize = 128M;

  • For themes with a weight of more than 200 megabytes (which include the different templates) it is necessary that you make your upload through FTP.
Presale Information
  • Do not forget to read our Terms of Service before make a purchase.
  • If you have any questions, please first read the FAQ.
  • If you have not found the answer to your question, please contact us at Support
  • Please note that any digital products presented on the website do not contain malicious code, viruses or advertising.
  • We do not offer any additional author services like author support and license keys and we are not affiliated or in any way related to third-party developers or trademark owners.